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Map Suite Support Options

Free Support Options

ThinkGeo Wiki

The Wiki is the best resource to find API documentation, videos, quick start guides, code samples and product guides. To explore these resources just choose the product of interest from the left side of the Wiki page.

Discussion Forums

The official Map Suite Discussion Forums are your source for interactive support and discussion on any edition of Map Suite. Ask questions, post new ideas and get direct help from members of ThinkGeo's Map Suite development teams as well as other Map Suite users. The official forums are available 24/7 and are freely open to all.


ThinkGeo also offers several paid avenues of support for users of Map Suite, or those who wish to have a custom GIS application developed using Map Suite technologies but lack the resources to do so themselves.

Customer Portal Ticket System

Map Suite users can request private, one-on-one support from ThinkGeo's professional support staff by opening a support ticket at the ThinkGeo Customer Portal. For more information about the Customer Portal and the support ticket process, please see our Map Suite Support Ticket Guide.

Professional Services

ThinkGeo's professional services team is available to help you create the GIS application or project that you envision. If you have a GIS project that needs to get done, but lack the resources to build it from the ground up, let our professional services staff help. We offer project design, development, implementation and training services to help you bring your ideas to market quickly and affordably.

If you're interested in having us work with you to create the perfect GIS solution, please tell us about your project here or call from 9:00 am to 5:00 pm U.S. Central Time at 1-214-449-0330 outside North America.

map_suite_support_options.txt · Last modified: 2020/05/05 18:14 by davidr