This article outlines various support options available through ThinkGeo. It explains the various methods and recommendations of which options work best depending on your issue.
This guide explains how to create a support ticket using the ThinkGeo customer portal. The guide also covers recommendation on when to use a support tickets versus other forms of support.
This guide explains how to create a constructive discussion forum post. It outlines the best practices in posting to ensure that your GIS questions get answered quickly and accurately.
This guide details the various ways of sending data to our support staff.
In Map Suite 10.0 we are starting to provide our products via packages on NuGet. This will allow references to our products to be added and updated easily. We have three different types of packages on NuGet, feature packages, dependency packages, and product packages, which will be expained in detail below. Each of these packages will also have two different build branches, production and development.
This guide explains the process and rations behind the Map Suite release schedule. It outlines release dates, version information, and various aspects related to publicly releasing Map Suite software.