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Map Suite Offline Activation Guide

When you activate a Map Suite product license that you have purchased, that license is verified with ThinkGeo's online servers as part of the activation process. This simple process ensures that you are activating a license that you are entitled to, and also allows you to easily move licenses from one machine to another by first deactivating and then reactivating that license. ThinkGeo takes care of all the particulars, and the process is seamless if you have an Internet connection.

However, if your development machine or server environment does not have an Internet connection, or you are otherwise unable to reach the domain due to proxy, firewall or other issues, you must activate your license using the offline Map Suite Registration Builder tool. This is a simple process that consists of the following basic steps:

  1. You generate a request file on your development machine or server.
  2. ThinkGeo generates a unique license file for you, based on your request file.
  3. You complete your license activation by importing the unique license file.

The following guide will walk you through these steps in detail.

Generating an Activation Request File

Please make sure you perform these steps on the computer where you intend to use the Map Suite product in question. If you generate a request file on one machine and attempt to import the license file on a different machine, the product will not successfully activate.

The Map Suite Registration Builder tool gets installed on your system when you install the ThinkGeo Product Center application. If you used the default install directory, you will find the tool in:

C:\Program Files (x86)\ThinkGeo\Map Suite X.X\Miscellaneous\Map Suite Registration Builder

Double-click MapSuiteRegistrationBuilder.exe to launch the tool, and the following window will appear.

To begin the process of activating your product license while offline, click the “Generate Request File” button on the left side of the window. This process will generate a special file that ThinkGeo will then use to create a unique license for your particular account, product and environment.

When you click “Generate Request File”, a file save dialog will appear. Select where you want to save the request file, then click “Save”. The following message will appear:

When you click “OK” on this message box, an Explorer window will open, highlighting the location of the request file so that you can easily attach it to an email.

Now, email the request file to with the subject line “Product Activation Request”. In the body of the email, please include:

  • Your name (e.g., John Smith)
  • Your company name (e.g., ABC Industries)
  • The name and version of the Map Suite product that you wish to activate (e.g., Map Suite Web Edition X.X)
  • Whether you are activating a developer license or a production server license

Importing the ThinkGeo License File

ThinkGeo will manually generate a unique license file for your particular installation, a process that is usually completed within one business day. Once this is done, the license file will be returned to you by email. Once you receive it, you will need to import it using the Map Suite Registration Builder tool – the same tool you used to generate the request file.

Right-click MapSuiteRegistrationBuilder.exe and select “Run as administrator”. When the tool's main window appears, click the “Import License File” button. A file open dialog will appear.

Locate the license file that was sent to you by ThinkGeo and double-click it to process the activation contained within.

If everything is in order, the Registration Builder tool will respond with a success message.

Your product license is now activated!

If any errors occur, please take note of the specific error message, and then contact ThinkGeo for assistance.

map_suite_offline_activation_guide.txt · Last modified: 2017/03/15 10:11 by kevinlaw