User Tools

Site Tools


map_suite_sending_data_to_support

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
map_suite_sending_data_to_support [2015/08/31 08:20]
admin [Limitations]
map_suite_sending_data_to_support [2015/09/15 07:05] (current)
admin [Filezilla Instructions]
Line 15: Line 15:
   * We suggest that you include all files in one zip attachment.   * We suggest that you include all files in one zip attachment.
   * Limit attachment sizes to under 20MB.  If you need more then either attach it to a support ticket or use FTP, both options are outlined on this page.   * Limit attachment sizes to under 20MB.  If you need more then either attach it to a support ticket or use FTP, both options are outlined on this page.
-  * When sending Visual Studio projects please delete the <tt>\bin</​tt> ​and <tt>\obj</​tt> ​folders to conserve space.+  * When sending Visual Studio projects please delete the **\bin** and **\obj** folders to conserve space.
  
 ===== FTP File Transfer ===== ===== FTP File Transfer =====
Line 31: Line 31:
   -Go to File, Site Manager, and click the “New Site” Button   -Go to File, Site Manager, and click the “New Site” Button
   -Name your new site and then enter the following information:​   -Name your new site and then enter the following information:​
-    * Host: ftp.thinkgeo.com+    * Host: <​html>​ftp.thinkgeo.com</​html>​
     * Port: 21     * Port: 21
     * Servertype: FTP     * Servertype: FTP
Line 43: Line 43:
  
 ==== Internet Explorer Instructions ==== ==== Internet Explorer Instructions ====
-To access your FTP account simply type '​ftp.thinkgeo.com'​ into the address bar of Internet Explorer. and a dialog box requesting your credentials should appear. You can only download from the FTP site using this method.+To access your FTP account simply type <​html>​'​ftp.thinkgeo.com'​</​html> ​into the address bar of Internet Explorer. and a dialog box requesting your credentials should appear. You can only download from the FTP site using this method.
  
 ==== Mozilla Firefox Instructions ==== ==== Mozilla Firefox Instructions ====
-To access your FTP account simply type '​ftp.thinkgeo.com'​ into the address bar of Internet Explorer. and a dialog box requesting your credentials should appear. You can only download from the FTP site using this method.+To access your FTP account simply type <​html>​'​ftp.thinkgeo.com'​</​html> ​into the address bar of Internet Explorer. and a dialog box requesting your credentials should appear. You can only download from the FTP site using this method.
  
 ==== Windows Explorer Instructions ==== ==== Windows Explorer Instructions ====
-To access your FTP account using Windows Explorer first open Windows Explorer by pressing ‘Start + E’ or opening My Computer. Next type '​ftp.thinkgeo.com'​ into the address bar and a dialog box requesting your credentials should appear. You can upload to and download from the FTP site using this method.+To access your FTP account using Windows Explorer first open Windows Explorer by pressing ‘Start + E’ or opening My Computer. Next type <​html>​'​ftp.thinkgeo.com'​</​html> ​into the address bar and a dialog box requesting your credentials should appear. You can upload to and download from the FTP site using this method.
  
 ===== Discussion Forum Attachments ===== ===== Discussion Forum Attachments =====
Line 56: Line 56:
 To attach a file to a post you're writing, scroll down below the Submit button until you see the "​Attachments"​ panel, then click the arrow on the right side to expand it. Then you'll see these controls: To attach a file to a post you're writing, scroll down below the Submit button until you see the "​Attachments"​ panel, then click the arrow on the right side to expand it. Then you'll see these controls:
  
-{{wiki:​Map_Suite_Sending_Data_to_Support_Attachments_Panel.jpg}}+{{sourcekit:​Map_Suite_Sending_Data_to_Support_Attachments_Panel.jpg}}
  
 Simply select "​Browse,"​ find the file you want to attach, then press "​Upload."​ The file you attach will appear at the end of your post once it is submitted, with a link to download it. If you attach an image, you'll optionally be able to insert it into your message. Simply select "​Browse,"​ find the file you want to attach, then press "​Upload."​ The file you attach will appear at the end of your post once it is submitted, with a link to download it. If you attach an image, you'll optionally be able to insert it into your message.
map_suite_sending_data_to_support.1441009216.txt.gz · Last modified: 2015/08/31 08:20 by admin