Map Suite Support Options
From ThinkGeo Wiki
| Rate This Article | |
|---|---|
| Current rating: 100% (1 votes)
You need to enable Javascript to vote
|
Contents |
Free Self Directed Support
ThinkGeo offers many free sources of reference information, sample code and documentation for Map Suite. Primary among them is this wiki, which is home to the following resources:
ThinkGeo Wiki
Videos
Learning videos help you visually understand how to work with Map Suite, give you an overview of key concepts and demonstrate popular features. The available videos are categorized by product:
Quick Start Guides
Quick Start Guides are designed for first-time users of a Map Suite product. They are illustrated, step-by-step introductions to creating your first project with each edition Map Suite. The guides are categorized by product:
Code Samples
These sample projects are among the best ways to learn Map Suite. Each one is a complete, stand-alone application that demonstrates a particular feature or capability of Map Suite, including advanced techniques and functionality that you may want for your application. Source code is included in either C# or VB.NET so that you can easily see how each implementation is accomplished. Code samples are categorized by product:
API Documentation
This is the official reference documentation for Map Suite's API and is kept up-to-date as we issue new versions of each product.
Free Interactive Support Options
Discussion Forums
The official Map Suite Discussion Forums are your source for interactive support and discussion on any edition of Map Suite. Ask questions, post new ideas and get direct help from members of ThinkGeo's Map Suite development teams as well as other Map Suite users. The official forums are available 24/7 and are freely open to all.
Visit: http://gis.thinkgeo.com/forums
Paid Interactive Support Options
ThinkGeo also offers several paid avenues of support for users of Map Suite, or those who wish to have a custom GIS application developed using Map Suite technologies but lack the resources to do so themselves.
Customer Portal Ticket System
Map Suite users can request private, one-on-one support from ThinkGeo's professional support staff by opening a support ticket at the ThinkGeo Customer Portal. For more information about the Customer Portal and the support ticket process, please see our Map Suite Support Ticket Guide.
Professional Services
ThinkGeo's professional services team is available to help you create the GIS application or project that you envision. If you have a GIS project that needs to get done, but lack the resources to build it from the ground up, let our professional services staff help. We offer project design, development, implementation and training services to help you bring your ideas to market quickly and affordably.
If you're interested in having us work with you to create the perfect GIS solution, please tell us about your project here or call us toll free at the appropriate phone support number below.
Phone Support
For telephone support, you can reach ThinkGeo from 9:00 am to 5:00 pm U.S. Central Time at:
- 1-866-847-7510 (U.S. toll-free)
- 1-785-727-4133 (Outside North America)
